Practice Manager's Annual Audit (ISO 9001:2008)

Feedback From

The International Organisation for Standardisation (ISO) has established the ISO 9001:2008 as a way to define whether or not companies are meeting their customers' needs and expectations. Companies that are ISO 9001:2008 certified demonstrate to their customers that they comply with the ISO's rigorous Quality Management System requirements.

By utilizing an ISO 9001:2008 customer survey, organisations can measure customer satisfaction and help determine if they are working in accordance with these specified international industry standards.

First Response takes extraordinary measures to ensure validity, reliability and bias reduction.

First Response. Training for life. Training to save a life.