Testimonials
Here are some kind words from GP and Dental Practices we currently work with.
"I can't think of anything extra that would improve the service for us. It suits us perfectly and is tailored to what we need. The stories and examples help bring situations to life and it gives those of us who are not clinical confidence that we can respond in an emergency situation. It also gives support to the nurses who are clinical but don’t find themselves (thankfully) often in an emergency situation".
Karen Eyers, Abbey Wood Medical Treatment Facility
"It takes skill to be able to deliver medical emergency training that engages the whole team. Clive Haddrell does this with enthusiasm and humour, ensuring that everyone feels comfortable to get involved. As well as covering each topic in detail, he'll create a scenario and ask you to apply your training to the situation. This of course reflects the real World experiences he's had to deal with as a paramedic, as well as simulating how medical emergencies might arise in our practice. He concentrates on the practical and what really matters at the time. In particular, the amount of equipment and "resuscitation annies" he brings allow us all to get the necessary hands on training. I thoroughly believe this is the very best training for us and our staff and we look forward to his yearly visits."
Dr James Hallows BSc (Eng), PhD, BDS, Hallows Dental Practice
"Personal experience is always the best and Clive brings this to his delivery of courses. This always has a great impact on delegates. Over the years he has given some amazing training sessions at our practice, with great results for all my staff and me."
Frances Dowler, Healthcare Dentistry
"Clive Haddrell brought a BLS training to Helios Medical Centre on the 10th of December 2018 and managed to cram a both encompassing and engaging training into a 1.5h time frame, using imaginative enactments as a tool to quickly get a sense of how things would need to be handled in real life situations. All staff felt very much enlivened by his practical and humorous approach, and I would certainly fully recommend him!"
Dr Frank Mulder, Helios Medical Centre, Bristol
“As you said at our recent training session the E-Learning modules weren't easy, I just missed the pass on first go! But that was good because I then read through the booklet you gave us and realised a few things that I'd forgotten. I thought the practical training session went very well, with the emphasis on team working etc. The learning quiz backs up the theoretical stuff. See you again next year!”
Dr Stuart Anderson, Burnham Medical Centre
“I think that the First Response e-learning process is one of the best I have ever come across and I think I proved that you can not wing it! It certainly makes you think, and as a result I now feel that I am more confident that I would know what to do in an emergency. Very worthwhile course and I would recommend that everyone has a go at it”.
Chris White, Practice Manager, Warrington House Dental Practice, Bristol
“Every GP and member of the practice team needs an annual CPR update and up until recently I have found these rather boring, longwinded, confusing and not particularly useful. However since we have had our training with Clive at First Response, this has changed. Not only have these training sessions been good team building exercises, fun and useful, we now have clear guidelines and cards on what we all should be doing, we have a better equipped emergency trolley which we all know where to find and how to use and hopefully we will all be better prepared for that next emergency.”
Dr Linda McHugh MB.ChB, DObst, Number 18 Surgery, Bath
“We all dread the thought of a patient collapsing. After a First Response course we feel more confident to deal with it should the dreaded event happen.”
David Powell BDS LDS RCS DPDS, Warrington House Dental Practice
“The training allowed us to question our practice ensuring that the needs of the 'injured' person were addressed as a priority. Clive is a skilled trainer who constantly enabled staff to revisit essential practices and enabled us to develop and understanding of essential first aid from the principles of good practice and common senses as well as being informed by experience and knowledge of the casualty. I would recommend Clive without reservation.”
Mrs. S. Lakeman, Headteacher, Callicroft Primary School
“When it came to booking our First Aid Training, First Response was the right choice for us. Clive was a great teacher and the practical skills were demonstrated in fun and interesting ways. We would recommend Clive and the team to anyone in need of a new approach to First Aid Training.”
Hannah Snell, Synergy Creative
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