How to choose the right resuscitation and first aid training provider

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Engage first aid trainerIf you're looking for a first aid or resuscitation training company to work with your business, it's important to know the questions to ask to ensure you're getting the best quality standards and value for money.


It's also vital that the training you received enables your clinical and non-clinical GP or Dental practice staff to be able the best standards of care in a medical emergency should one ever occur.

We've put together this checklist for anyone comparing training providers and it covers the questions to ask during the recruitment process:


  • Experience: What experience do the trainers and tutors providing the trainers have? All ours have extensive frontline A&E operation experience and have many year's experience in delivering resuscitation, defibrillation and anaphylaxis training.
  • Qualifications: What qualifications do the tutors have? All ours hold nationally recognised teaching and assessing qualifications (CTLLS, Certificate in Education, Diploma in Education, IQA Assessor).
  • CPD Accreditation: Is your provider accredited with the CPD Certification Service? We are a registered member and some of our courses are CPD certified, which will contribute to your teams’ continuing professional development.
  • Awarded: Is your provider awarded by an official body? We are a Qualsafe Registered Approval Centre and were one of the first in the south west (reg number 904580). We are also clinically governed by NHS Medical Consultants.
  • ISO: Is your provider ISO benchmarked? We hold ISO 9001, 18001 and 14001.
  • Audited: annually Is your provider quality audited? We are (every year) by the QMS and Qualsafe.
  • GDPR Ready: Is your provider data protection compliant? We are registered with the Commissioning Information Office (CIO) registration number Z1874429, and are currently working toward the new General Data Protection Regulations for 2018.
  • E-Learning: Does your provider offer e-learning to keep knowledge refreshed? Some of our courses include free e-modules which are suitable for clinical and non-clinical GP and Dental practice staff.
  • Free Resources: Does your provider provide additional help and advice to ensure your team is completely up to date with first aid and first aid training protocols and issues? We have a free resources centre that includes a mobile app, a blog, and an A-Z of first aid signs and symptoms.

Don't get stung by headline prices

If your chosen provider can’t answer these questions competently with evidence of their qualification to do the job, the quality of the training you receive may not be what you’re expecting, or of the best value.


Free PDF checklist download

Checklist Engage Resus trainer thumbnail 1200If you found this article useful, you might be interested in our free download.


It's a handy checklist that will help you when recruiting a resuscitation and first aid training company for your business. 


Please click here to download your copy (no email required) >>



For more information on the standards of the training we provide that meets with the Resuscitation Council (UK) 2015 guidelines, please get in touch.


First Response. Training for life. Training to save a life.

Last modified on Monday, 14 October 2019
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Clive Haddrell Cert Ed MSET

NHS Paramedic Tutor, NHS Ambulance Emergency Driving Tutor, FAETC 1&2, Cert/Ed, D32, D33. Manual Handling Tutor (RoSPA) and Member of the Society for Education and Training. I have over thirty years experience with the former Avon Ambulance Service NHS Trust, and recently with Great Western Ambulance Service NHS Trust. My experience includes the role of paramedic tutor, rapid response motorcycle paramedic. For the last 25years paramedic advisor to the well-known BBC television program "Casualty".

First Response Resuscitation & First Aid Training Ltd

9 Counterpool Road, Kingswood, Bristol BS15 8DQ


Tel: 0117 949 0944



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86 Shirehampton Road, Stoke Bishop, Bristol BS9 2DR

Company No. 06983048. Registered in England & Wales


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