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First Response. Training for life. Training to save a life.

Medical Equipment

Auto Injector Pens for Anaphylaxis

Emerade is an adrenaline auto-injector used for the emergency treatment of severe acute allergic reactions (anaphylaxis) to foods, medicines or insect stings. It can also be used for exercise induced anaphylaxis. Emerade is a Prescription only Medicine (PoM) and 150, 300 and 500 mcgs are available from the pharmacist.

Emerade 500 300 150 Auto Injector

Bausch & Lomb
5 Walker Close

London N11 1AQ, UK


Tel: 0203 397 8020 (Monday-Friday 9.00-17.00)



Defibrillators from Defib Store

Defib Store manufactures a range of external IP66 Defib Store cabinets. Defib Store are also partners with all the UK’s leading defibrillator manufacturers so can offer Zoll, IPAD, Physio- Control, Cardiac Science defibs and all accessories at competitive prices. 


defib and cabinet DefibStore


Special Offer: Up to 10% discount for all First Response Resuscitation and First Aid Ltd customers. Download discount code here »


Defib Store Ltd
Unit 1 Tideswell Business Park
Whitecross Road
Tideswell, Buxton SK17 8NY


Tel: 01298 872 186



i-gel® from Intersurgical Ltd

We have been impressed by the range of airway management devices from Intersurgical. In particular the i-gel® supraglottic airway has proved popular with our customers. i-gel® is a registered trademark of Intersurgical Ltd and you can find some training video footage in our Useful videos section here »


igel intersurgical a


Intersurgical Ltd
Crane House
Molly Millars Lane
Berkshire RG41 2RZ, UK


Tel: 0118 9656 300



Medical Supplies

If you are looking for a piece of medical equipment we find Oncall Medical Supplies of Exmouth extremely helpful. They offer very sensible and sound advice and are always on hand to advise. We have worked with them for a number of years and they come highly recommended.

oncall medical supplies logo

Oncall Medical Supplies

15 Victoria Road


Devon EX8 1DL


Tel: 0845 230 8930 



You might also like our A-Z of fist aid signs, symptoms and treatments. Please feel free to browse all topics.


First Response. Training for life. Training to save a life.


22 June 2021

New Resuscitation Guidelines 2021

Resuscitation Council (UK)

The Resuscitation Council (UK) has now published the New Resuscitation Guidelines (2021). Please click below to download the protocols you need (PDF format):


Adult Basic Life Support Algorithm 2021 »
Adult Choking Algorithm 2021 »
Anaphylaxis Algorithm 2021 »
Refractory Anaphylaxis Algorithm 2021 »
Paediatric Basic Life Support Algorithm 2021 »
Paediatric Choking Algorithm 2021 »
Paediatric Out of Hospital Basic Life Support Algorithm 2021 »


PDFs courtesy and provided by kind permission for the Resuscitation Council (UK): 



24th January 2021:

Management of Anaphylaxis in the Vaccination Setting

Guidance from The Resuscitation Council UK

(PDF Download here »)

This guidance has been extracted from the Resuscitation Council UK (RCUK) Anaphylaxis guideline (2021) and Public Health England (PHE) advice in the Green Book. It has been approved by RCUK, PHE, the British Society for Allergy and Clinical Immunology (BSACI) and the Royal College of General Practitioners. Further information at 



8th October 2019:

Dialling 999

Healthcare Professionals Making the 999 Call

The South Western Ambulence Service's guide to patient options including their new process for managing healthcare professional calls within ambulance control rooms. Please click here to get the guide (PDF). Please also find more information on the SWAS website here.


22nd August 2018:


The Adrenaline Trial

The Resuscitation Council (UK) welcomes the publication of the NIHR funded PARAMEDIC2 study, which conducted a randomised double-blind trial comparing adrenaline given intravenously or via intraosseous route with a saline placebo.


The outcomes of 8,014 patients were analysed with survival to 30 days as a primary outcome, and hospital discharge with favourable neurologic function as a secondary outcome which were outcomes identified as most important by patient advisory groups involved in designing the trial.


The Resuscitation Council (UK) has long recognised the need for a randomised, controlled trial of adrenaline versus placebo in out-of-hospital cardiac arrest to determine the effectiveness and long-term safety of adrenaline which was previously assumed but not known.We value this trial and the rich data it has produced, as well as the questions it has raised.


The Resuscitation Council (UK) will reflect upon the study in detail with our patient and relative advisors, international colleagues in the International Liaison Committee on Resuscitation and the European Resuscitation Council as we expect it to impact future RC (UK) guidelines.


The study is available to read through the New England Journal of Medicine you can read some excellent media coverage of the publication in the Guardian and BBC.



18th June 2018:

National Early Warning Score (NEWS2) 

Standardising the assessment of acute-illness severity in the NHS

An updated report of a working party Executive. Executive summary and recommendations December 2017. Please click here to download the summary (PDF), or visit the Royal College of Physician's website for more details:



23rd January 2018:

Enhanced CPD Guidelines for Dental Professionals

The General Dental Council (GB)

The enhanced CPD scheme started on January 2018 for dentists and will be starting on 1 August 2018 for dental care professionals. Please click here to download guidance (PDF), or visit the GDC website for more details:



20th November 2015:

New Resuscitation Guidelines 2015

Resuscitation Council (UK)

The Resuscitation Council (UK) has now published the New Resuscitation Guidelines (2015) and are available to view. (Click Here To View Article).



23 February 2014:

Guidance on the use of emergency salbutamol inhalers in schools

A Department of Health paper in response to the Human Medicines (Amendment) (No. 2) Regulations 2014 which allows schools to buy salbutamol inhalers, without a prescription, for use in emergencies.

First Published: September 2014. (Click Here to View Paper).



9th December 2014:

Consensus Paper on Out-of-Hospital Cardiac Arrest in England

A paper from The Resuscitation Council (UK) to bring some clarity to the analysis of data associated with out-of-hospital cardiac arrest (OHCA) in England. This will help agree the scale of the problem and ensure that realistic targets for improvement can be set and the impact of interventions assessed.

Date: 16th October 2014. Revision date 16th October 2015. (Click Here to View Paper).



7th July 2012:

Emergency Treatment of Anaphylactic Reactions

Resuscitation Council (UK)

Guidelines for healthcare providers. Working Group of the Resuscitation Council (UK). January 2008. Annotated with links to NICE guidance July 2012. Review Date: 2013. (Click Here to View Article).



24th February 2012:

Medical Emergencies & Resuscitation Standards

Resuscitation Council (UK)

Medical Emergencies and Resuscitation Standards for clinical practice and training for dental practitioners and dental care professionals in general dental practice (July 2006). Revised and updated February 2012. (Click Here to View Article).



1st May 2011:

BTS Emergency Oxygen Use in Adult Patients

British Thoracic Society

New guidelines for emergency oxygen use in adult patients (Executive Summary). (Click Here to View Article).



11th March 2011:

Teaching ALL children how to save a life

A joint campaign by the Resuscitation Council (UK) and the British Heart Foundation is calling for ELS (Emergency Life Support), including vital CPR, to be a mandatory part of the National Curriculum in England. Secondary school students should be taught it from year 7, and their skills should be refreshed every year until they leave school. (Click Here To View Article).



27th January 2011:

First Aid at Work

The Health and Safety (First Aid) Regulations 1981 (Second Edition 2009). Approved Code of Practice and Guidance. (Click Here To View Article).


October 2010:

AED Compliance 2010

Resuscitation Council (UK)

AEDs (Automated External Defibrillators) and compliance with Resuscitation Guidelines 2010. (Click Here To View Article).



8th October 2010:

Diagnosing Your Health Symptoms (Book)

Dr Knut Schroeder

Diagnosing Your Health Symptoms for DUMMIES written by Dr Knut Schroeder, GP and Fellow of the Royal College of General Practitioners, ISBN: 978-0-470-66096-6 Published by: John Wiley & Sons Ltd. (Available on Amazon here).



6th October 2010:

BOC - Lincoln Medical (New Product)

Anapen Adrenaline 1:1000 Right dose, first time. The incidence and prevalence of serious allergic reactions such as anaphylaxis are increasing rapidly, as is the number of hospital admissions for anaphylactic shock. (Click Here To View Article).



1st October 2010:

Emergency use of Buccal Midazolam

Resuscitation Council (UK)

Emergency us of Buccal Midazolam in the Dental Practice. (Click Here To View Article).



1st September 2010:

The Legal Status of those who administer First Aid

Resuscitation Council (UK)

The Resuscitation Council UK) has just published an information document called: ‘The Legal status of those who attempt resuscitation’. (Click Here to View Article).



1st September 2010:

Emergency Treatment of Anaphylactic Reactions

Resuscitation Council (UK)

(Click Here To View Article).



First Response. Training for life. Training to save a life.

Latest News

Please enjoy our news archive here. Alternatively, there's plenty more news and views in our blog, and on Twitter. Please feel free to join in or comment.



7th November 2012

NEW COURSE ANNOUNCEMENT: Rugby Club First Aid Medical Team Training



Rugby Club iStock 000003152247XSmallFirst Response have unveiled their latest course offering amateur rugby clubs the opportunity to have their medical teams fully trained to HSE, JRCALC, Resuscitation Council UK 2010 and NICE standards.


Clive Haddrell, Director, comments 'If professional clubs can offer this standard of first aid support to their players, staff and visitors, then so should amateur clubs. If pitch-side injuries or medical emergencies are treated by an expertly trained medical team, the chances of a full recovery are much higher than without.'



11th October 2012

First Response one of first in region to gain Qualsafe Awards Centre status


Clive Haddrell, Director of First Response, is delighted to announce that the company has been awarded prestigious Qualsafe Registered Centre status. Only a handful of first aid training companies in the South West have achieved this standard, which means they are now assured to deliver some of the best quality training in the region.


QA RC logo 0904580 print

Being a Qualsafe Registers Centre means a higher-level of expertise in developing standards of assessments, accreditation and certifying qualifications, and means First Response now has some additional training qualifications in-house:


• Ofqual and HSE accreditation.

• Level 2 Award in Health & Safety.

• Internal and External Verification certificate.



15th September 2012

First Response's Sadie Watts passes NEBOSH Diploma


Sadie Watts joins one of over 10,000 students to have passed the NEBOSH National Diploma in Occupational Health and Safety. This is a significant qualification for First Response Resuscitation and First Aid Training, and further strengths the company's portfolio of certification.


The qualification is recognised at level 10 of the SCQF framework and meets the academic requirements to apply for Graduate Membership (Grad IOSH) of Institution of Occupational Safety and Health (IOSH), and is the first step to becoming a Chartered Health and Safety Practitioner as a Chartered Member of IOSH (CMIOSH). It also accepted by the International Institute of Risk and Safety Management (IIRSM) as meeting the academic requirements for full membership (MIIRSM).


Sadie will be invited to the NEBOSH Graduation Ceremony held at the University of Warwick. Family and friends will also able to attend to enjoy and celebrate her achievement.


NEBOSH (The National Examination Board in Occupational Safety and Health) is an independent awarding body founded in 1979.



9th June 2012

ISO 9001, 18001 & 14001 Audits

First Response underwent its 2012 annual ISO 9001, 18001 & 14001 audits on Friday 8th June. This was carried out by Mr Cliff Smith of QMS (Quality Managements Systems). I am so pleased to say that we have a 100% pass with no non-conformities. This must be attributed to the hard work from the Team at First Response to which I would like to thank to them all. In particular to mention Sadie Watts who is the driving force behind our quality management system?


14 May 2012

First Response welcomes Mrs Andy Bleasdale


Andy has been employed in the education field for over thirty six years. Seventeen of those years were spent as Headteacher of a successful primary school. She brings with her experience working as an Advisory Teacher for the Local Authority as well as a School Leadership Coach. She will be responsible for the support and development (CPD) opportunities for all of us in the team at First Response.



3 May 2012

Recognising a cardiac arrest


The Resuscitation Council's new animation on recognising a cardiac arrest




3 March 2012:

First Aid Section live

We are delighted to launch our new First Aid section of the website. Please come back each month to see new articles - we've kicked off with the As and Bs. More here>>



18 February 2012:

COMING SOON: New First Response First Aid A-Z section

First Response have been busy compiling a handy A-Z of medical conditions and first aid. We want to share this with you, so each month we will be uploading a letter-full of articles on this website. We're kicking off with:

  • Asthma
  • Amputation
  • Anaphylaxis
  • Angina


Please keep an eye out for their publication over the next couple of weeks. We'll also be notifying our eNews subscribes the minute they are live. If you have not yet subscribed to our email alerts, you can sign-up anytime from our homepage.



26th January 2012:

Staying Alive

Have you seen the great clip of Vinnie Jones demonstrating CPR with the British Heart Foundation?


We loved it. So, if you were to come across a road accident, or have a friend or relative collapse in front of you, following Vinnie's advice could save their life. However, the Gold standard and laid down by the British Heart Foundation would always recommend mouth to mouth and chest compressions. Don't forget:


  • Phone 999
  • Administer CPR
  • Don't stop until the paramedics arrive 



5th September 2011:

NEW: First Response Blog live

We've added a blog to our website. You will find it under 'News and Views', and we invite you leave us a comment about any of the articles you find there. Some of the topics we will be covering are:


  • New Resuscitation Council (UK) 2010 Guidelines
  • First Aiders
  • Resuscitation & Defibrillation
  • HSE FAW First Aid at Work
  • HSE EFAW First Aid at work
  • Paediatric First Aid


First Response are dedicated to providing you with the latest information on Resuscitation & First Aid, as well as raising some interesting discussions on current issues, guidelines, and treatments. This section of our website gives you the opportunity to browse topical articles, publications, and guest blogs from a wide range of authors, and to join in the discussions by adding your comments.


Guidelines and treatments will be raised by our team as well as guest bloggers from all areas of expertise within the NHS. This will involve Emergency Department Consultants, Doctors, General Practitioners, Dentists, Nurses, Nurse Practitioners, Emergency Care Practitioners, Paramedics, as well as Industrial and commercial First Aiders.


Please visit the blog regularly to see more articles.


9th June 2011:

Pilning Surgery Support Group


I was invited to give a talk to the Pilning Surgery Support Group. The turnout from the community of Pilning was overwhelming. During the evening I presented the group with the New Resuscitation (2010) Guidelines as well as other First Aids topics. The evening concluded with a collection for my chosen charity NSPCC. I am delighted to announce they raised £104.36 for the NSPCC.  

Clive Haddrell Cert Ed, MIfL.



3rd June 2011:

Successfully passed QMS External Audit


First Response were delighted to announce their successful completion of an external audit for ISO9001, IS018001 and ISO14001.


17th Dec 2010:

Investors In People Review


First Response successfully passed the three yearly Investors In People review process carried out by

'Recognising Excellence South West'. We now look forward to the next three years developing its

staff to meet with its customer's demands and expectations.



First Response. Training for life. Training to save a life.

News & Views

Please enjoy our news and of course our blog where we are dedicated in bringing you opinions and thoughts on all first aid related topics. There's also plenty more news and views on Twitter and Facebook, so please feel free to join in or comment by clicking on the tabs on the right.


  • Latest News - when ever we've got something new to say, find it here
  • Our blog - please feel feel to get in touch if you would like to blog for us
  • Publications - useful links and reading suggestions
  • Medical equipment - trusted suppliers of quality equipment


If you have any news & views you would like to share with us, we'd be delighted to hear from you. Please get in touch or send in your stories.

You might also be interested in our A-Z of first aid symptoms and treatments. We're adding more all the time and would be happy to include any that you think we might have missed.


First Response. Training for life. Training to save a life.

First Response Resuscitation & First Aid Training Ltd

9 Counterpool Road, Kingswood, Bristol BS15 8DQ

Tel: 0117 949 0944



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